Introduction:
We are seeking a Night Auditor to join our team. This role is suitable for individuals who are detail-oriented, organized, and able to work independently. If you have a passion for customer service and enjoy working in a fast-paced environment, we encourage you to apply.
Job Responsibilities:
- Conduct nightly audits of financial transactions and prepare reports for management
- Assist with guest check-in and check-out processes
- Respond to guest inquiries and resolve any issues that arise during the night shift
- Monitor hotel security and report any suspicious activity to the appropriate personnel
- Prepare and serve breakfast for guests in the morning
Job Brief:
The Night Auditor is responsible for ensuring the smooth operation of the hotel during the night shift. This includes conducting financial audits, assisting guests with check-in and check-out, and ensuring the safety and security of the premises.
Detailed Responsibilities:
- Verify and balance all financial transactions from the day shift
- Prepare reports for management summarizing financial activity and any discrepancies found
- Assist guests with check-in and check-out processes, including answering questions and resolving any issues that arise
- Monitor hotel security cameras and report any suspicious activity to the appropriate personnel
- Prepare and serve breakfast for guests in the morning, ensuring that all food is fresh and presented in an attractive manner
Requirements and Skills:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Strong attention to detail and organizational skills
- Ability to work independently and prioritize tasks effectively
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and hotel management software
Frequently Asked Questions (FAQs):
The Night Auditor typically works from 11 pm to 7 am
While previous experience is preferred, it is not required. We will provide training to ensure you are equipped with the necessary skills to excel in this role.
We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plans.
Review and Approval:
This job description has been reviewed and approved by the HR department and the hiring manager.
