Introduction:
We are seeking a highly motivated and organized Patient Access Representative to join our healthcare team. The ideal candidate will have excellent communication skills, be able to multitask, and have a passion for helping patients. If you are looking for a challenging and rewarding role in healthcare, we encourage you to apply.
Job Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Register patients by verifying demographic and insurance information
- Schedule appointments and procedures for patients
- Collect co-payments and other fees
- Answer phone calls and respond to patient inquiries
- Maintain patient records and ensure accuracy of information
- Collaborate with other healthcare professionals to ensure patient satisfactio
Job Brief:
As a Patient Access Representative, you will be the first point of contact for patients and visitors. You will be responsible for registering patients, scheduling appointments, and collecting payments. You will work closely with other healthcare professionals to ensure that patients receive the best possible care.
Detailed Responsibilities:
- Verify patient information and ensure accuracy of records
- Schedule appointments and procedures based on patient needs
- Collect co-payments and other fees
- Answer phone calls and respond to patient inquiries
- Maintain patient records and ensure confidentiality of information
- Collaborate with other healthcare professionals to ensure patient satisfaction
- Provide excellent customer service to patients and visitors
Requirements and Skills:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office and other computer programs
- Knowledge of medical terminology and insurance procedures
- Ability to maintain confidentiality of patient information
- Strong attention to detail and organizational skills
Frequently Asked Questions (FAQs):
The working hours for this role may vary depending on the needs of the healthcare facility.
A high school diploma or equivalent is required for this role. Knowledge of medical terminology and insurance procedures is also preferred.
Excellent communication and interpersonal skills, ability to multitask, proficiency in Microsoft Office and other computer programs, and strong attention to detail and organizational skills are necessary for this role.
Review and Approval:
This job description has been reviewed and approved by the HR department and the hiring manager.
