Detailed Job Description for Medical Secretary

Introduction:

We are seeking a highly organized and efficient Medical Secretary to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail. If you are passionate about providing exceptional administrative support in a medical setting, we encourage you to apply.

Job Responsibilities:

• Schedule appointments and manage the calendar of medical professionals
• Answer phone calls and respond to emails in a timely manner
• Greet patients and visitors and provide assistance as needed
• Maintain patient records and ensure they are up-to-date and accurate
• Process insurance claims and handle billing inquiries
• Order and maintain office supplies and equipment
• Perform other administrative tasks as assigned

Job Brief:

As a Medical Secretary, you will play a crucial role in ensuring the smooth operation of our medical practice. You will be responsible for managing the schedules of medical professionals, maintaining patient records, and providing exceptional customer service to patients and visitors.

Detailed Responsibilities:

• Schedule appointments and manage the calendar of medical professionals using electronic scheduling software
• Answer phone calls and respond to emails in a professional and courteous manner
• Greet patients and visitors and provide assistance as needed, including directing them to the appropriate medical professional or department
• Maintain patient records and ensure they are up-to-date and accurate, including entering patient information into electronic medical records (EMR) systems
• Process insurance claims and handle billing inquiries, including verifying insurance coverage and obtaining pre-authorizations as needed
• Order and maintain office supplies and equipment, including medical supplies and equipment
• Perform other administrative tasks as assigned, including filing, data entry, and scanning documents

Requirements and Skills:

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or related field preferred
• 2+ years of experience in a medical office or healthcare setting preferred
• Proficient in Microsoft Office and electronic medical records (EMR) systems
• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Ability to maintain confidentiality and handle sensitive information
• Knowledge of medical terminology and insurance billing procedures preferred

Frequently Asked Questions (FAQs):

Review and Approval:

This job description has been reviewed and approved by the appropriate personnel and is ready for publication.