Introduction:
We are seeking a highly motivated and detail-oriented Claims Adjuster to join our team. The ideal candidate will have experience in insurance claims and be able to work independently to investigate, evaluate, and settle claims. If you are a problem solver with excellent communication skills, we encourage you to apply.
Job Responsibilities:
- Investigate and evaluate insurance claims to determine coverage and liability
- Negotiate settlements with claimants and other insurance companies
- Maintain accurate records of claims and settlements
- Communicate with policyholders, agents, and other parties involved in the claims process
- Analyze and interpret policy language to determine coverage
- Conduct site inspections and interviews to gather information related to claims
- Provide excellent customer service to policyholders and claimants
Job Brief:
As a Claims Adjuster, you will play a critical role in ensuring our policyholders receive the support they need during difficult times. You will be responsible for investigating and evaluating claims, negotiating settlements, and communicating with all parties involved in the claims process. Your work will contribute to the success of our company and help us maintain our reputation for excellent customer service.
Detailed Responsibilities:
- Investigate claims by gathering information from policyholders, witnesses, and other sources
- Analyze policy language to determine coverage and liability
- Evaluate damages and negotiate settlements with claimants and other insurance companies
- Maintain accurate records of claims and settlements
- Communicate with policyholders, agents, and other parties involved in the claims process to provide updates and answer questions
- Carry out onsite inspections and engage in dialogue to collect information pertinent to insurance claims.
- Deliver outstanding customer service to policyholders and individuals filing claims.
Requirements and Skills:
- Bachelor's degree in a related field or equivalent experience
- Minimum of 2 years of experience in insurance claims
- Strong analytical and problem-solving skills
- Excellent communication and negotiation skills
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office and claims management software
- Knowledge of insurance policies and regulations
Frequently Asked Questions (FAQs):
Claims Adjusters investigate and evaluate insurance claims to determine coverage and liability. They negotiate settlements with claimants and other insurance companies and maintain accurate records of claims and settlements.
A Bachelor's degree in a related field or equivalent experience is required. You should also have a minimum of 2 years of experience in insurance claims and knowledge of insurance policies and regulations.
Strong analytical and problem-solving skills, excellent communication and negotiation skills, and the ability to work independently and manage multiple priorities are essential for success as a Claims Adjuster.
Review and Approval:
This job description has been reviewed and approved by the HR department.
